After Dark - FAQ's

• What age is this horror event for?

  "After Dark - nights to die for" is an intense dark horror experience and is not suitable for anyone under the age of 15 years or the faint hearted. Anyone aged 15-17 years must be accompanied by an adult aged 18 years or older.

  This event is not suitable for expectant mothers or anyone with a heart condition, claustrophobia or epilepsy due to the fact that the event contains dark and sometimes confined spaces, jump scares and special effects which may include strobe lighting.
  
  

• How long will the event last?

  This depends on how brave you are! We recommend that visitors will spend around 30-45 minutes going through the experience.
  

• How accessible is the site?

  37 Gay Street is a Grade II listed town house spread over four split-level floors. Movement between the floors is via multiple low-rise stairwells, short-steps and wide landings.

  After Dark is a very dark horror experience so there is very limited lighting.

  While we have made every possible permitted intervention to the property to maximise access, regrettably due to the historic nature and layout of the property, we are currently unable to accommodate wheelchairs.

  The event also features a low level crawl space areas:

  Area 1: 2nd Floor: 80cms high x 109cms wide (2ft 6inches x 3ft 5inches)

  Area 2: 3rd Floor - Entrance/exit: 120cms high x 92cms wide (3ft 11inches x 3 ft inches). Crawlspace area: approximately 335cms x 335 cms (11ft x 11ft). Please note, the crawlspace has a loose pitched canvas roof – the highest point is 120cms (3ft 11inches), the lowest point is at ground level. There is only one entrance/exit.

  Area 3: Basement: 66 x 66cms ( 26 inches x 26 inches).

  If you have specific access needs please contact us. It is important we understand your requirements in advance so your visit can be fully supported where possible.

• What is Victor's Lair Escape Room?

  Victor's Lair Escape Room is a multiple puzzle-based game suitable for groups of up to 7 people. The game lasts approximately 1 hour.

  Please note that Escape Room tickets are separate from the main house attraction at Mary Shelley's House of Frankenstein and the After Dark horror event.

  Bookings for Victor's Lair in the daytime (up to 4pm) include entry to Mary Shelley's House of Frankenstein. Bookings from 5.30pm onwards include entry to the After Dark horror event only.
  
  Please see our tickets page for cost of Escape Room when purchased on our website.
  
  Please be advised - Victor's Lair Escape Room is a dark disorientating area with some confined spaces and may not be suitable for those who suffer with claustrophobia or have a nervous disposition. Special effects, audio and flashing lighting are used throughout and therefore may not be advisable for those with photosensitive epilepsy.

• Can I use my mobile phone & take photos during After Dark?

  Mobile phones are strictly off limits during the After Dark event as this would negatively impact the experience for you and your fellow guests. Photography is also not allowed unless it has been officially agreed in writing with us in advance.
  

• Can I pay at the attraction for After Dark?

  To guarantee entry and your desired time slot, we strongly recommend purchasing tickets online in advance. A limited number of tickets may be available for purchase on the day; however this will depend on capacity.

  If you have any difficulties booking online you can either email us in advance of when you would like to book at info@houseoffrankenstein.com or call on 01225 551 542.

• I have a disability, can I bring my essential carer with me?

  Of course but please be aware that due to the nature of the property, we are unable to accommodate wheelchair users. We're happy to provide an essential carer with complimentary entry if they are assisting someone with accessibility needs who has an admission ticket.

  Supporting documentation for the essential carer will be required for entry. You will be asked to show your documentation along with your booking confirmation to a member of our team on arrival.

  We welcome any of following, as well as a photo ID of the disabled guest

  1. Disability Living Allowance or Attendance Allowance award letter (dated within the last 2 years).

  2. Personal Independence Payment letter (dated within the last 2 years).

  3. A current and valid Blue Badge (if not being used. We cannot accept photocopies or photographs).

  4. Letter from GP or consultant (dated within the last 2 years) confirming the need for a full time carer. This does not need to be a letter of diagnosis.

  5. A Nimbus Access card with the +1 symbol. The photo on the card must be of the guest who requires a free carer.

  Unfortunately, we will not be able to issue essential carer tickets without seeing the above documentation as well as the recipients ID. For guests who require more than one carer we ask that you bring documentation to support this.

• How to find us

  After Dark is at 37 Gay Street Bath BA1 2NT. We are an eight-minute walk from the city centre (Bath Abbey), and approximately 10 minutes walk from Bath Spa train station.

  You can reach us by road, train, and walking when in central Bath. Travel information can be found here.

• Can I park nearby?

  Yes. There are car parks near to the attraction. Further information can be found here.

• I have lost my ticket – can I still visit?

  While we would prefer it if you kept your ticket close, we know things get misplaced! If you have misplaced your ticket you can still visit. Show our Front of House team some ID and a form of proof of purchase and we will check our records.

• Can I bring my dog?

  Sorry no dogs are allowed to the After Dark event as they can see in the dark!

• Can I bring luggage?

  After Dark is an intense horror experience which takes place in the dark. There are no facilities to leave baggage of any kind so please keep your personal belongings to a minimum of one small A4 size handbag maximum.

  Please also remember mobile phones, cameras and torches are strictly forbidden during this event.

  
  

• Do you have live actors - will they touch me?

  There will be live actors throughout the After Dark experience. They may touch you but they will not harm you. Please do not touch them back.

  Physical, aggressive or inappropriate behaviour will not be tolerated towards our team, and further action may be taken.
  
  CCTV and security is in operation throughout the building.

• If I get scared, can I get out?

  When you enter After Dark you are committed to go through the building however, if you feel unable to continue the experience, please make your way to the Ticket Office which is situated on the ground floor by the front door alternatively, please make one of the character actors aware of your situation.

• How do I keep in contact and find out about the latest events?

  Don’t miss out, register for news, information and offers and follow us on on Facebook, Instagram and Twitter.

• Can I bring food and drink?

  Due to the nature the attraction, which is a dark horror experience, no food or drink is allowed inside the attraction. Please be aware we do not allow the consumption of alcohol anywhere in the attraction unless in the designated areas during the event.

• Can I smoke?

  Smoking and vaping are prohibited anywhere within the attraction.

• Do you accept cash?

  We are a cashless attraction. We accept card payments only.
  
  We welcome all major debit and credit cards except American Express.

• Keeping everyone safe

  When exploring After Dark or taking part in the Escape Room we kindly ask that you respect fellow visitors and our team members at all times.
  
  Physical, aggressive or inappropriate behaviour will not be tolerated towards our team, and further action may be taken.
  
  CCTV and security is in operation throughout the building.

• Can I view the museum exhibits during After Dark?

  No, you would need to visit in the daytime. After Dark is a dedicated horror event which takes place in the dark. Mobile phones and torches are strictly prohibited from this experience.

  Mary Shelley's House of Frankenstein is open daily between the hours of 11am - 4pm. Daytime tickets for the Museum and Escape Rooms can be purchased here.

• Is there anything I would need to crawl through?

  There are low level crawl spaces in some areas of the event. The dimensions of both are listed below. Entering these will require the ability to kneel and crawl for brief periods of times.

  Area 1: 2nd Floor: 80cms x 2ft 6 inches high, 109cms x 3ft 5 inches wide, 243cms x 8ft long.

  Area 2: Basement: 66 x 66cms / 26 inches x 26 inches.